How we collect, process, and protect your information in compliance with Canadian privacy law and Conservation Authority regulatory standards.
We collect personal data you provide through contact forms, project inquiries, and technical support requests: name, email address, phone number, company name, and message content. We also automatically collect technical data such as browser type, operating system, IP address, and page interaction events for analytics and security monitoring.
Our site uses session cookies for essential functionality and persistent cookies for analytics (page views, session duration, referral source). We use a third-party analytics service to aggregate usage data. You may disable cookies in your browser settings, but some features may not function as intended. No personally identifiable information is shared with advertisers.
We process personal data solely for responding to your inquiries, providing engineering documentation, managing project correspondence, and improving our services. Data is retained for the duration of the business relationship plus a reasonable period for compliance with legal obligations. We do not sell or rent your personal data to third parties.
We may share data with trusted third-party service providers who assist in hosting, email delivery, analytics, and CRM management. These processors are contractually bound to protect your data and may only use it for the purposes we specify. Where required by law, we may disclose information to regulatory bodies such as Conservation Authorities or municipal planning departments.
You have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your data (subject to legal retention requirements), and withdraw consent for processing at any time. To exercise these rights, contact us using the details below. We will respond within 30 days as required under applicable Canadian privacy legislation.
For any privacy-related requests or concerns, contact our data protection officer at info@mahmuttekin.com or by mail at 458 Hailee Parks. This policy is reviewed annually and updated to reflect changes in Canadian privacy law, including PIPEDA and provincial equivalents. Last updated: January 2025. We do not make misleading claims, create false urgency, or imply endorsement by any government agency or Conservation Authority.